Privacy Policy

Effective Date: 1 August 2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our software-as-a-service (SaaS) platform for managing wine inventory and related operations (the "Service").

By using the Service, you agree to the terms of this Privacy Policy.

2. Who We Are

We are Vinosoma ApS, a company registered in Denmark, providing digital tools to wine bars, restaurants, and wine professionals. You can contact us at:

Granstien 10, 6830 Nørre Nebel, Denmark

3. What Data We Collect

Account Information: Name, email address, company name, and login credentials
Business Data: Information related to your wine inventory, suppliers, clients, and sales activity
Technical Data: IP address, browser type, device information, and usage data
Communication Data: Any messages or support requests you send to us

4. How We Use Your Data

Provide and maintain the Service
Manage user accounts and authentication
Respond to support requests and improve customer service
Send important service-related notices
Monitor system usage to improve performance and security
Comply with legal obligations

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:

Performance of a contract (providing the Service)
Compliance with legal obligations
Legitimate interests (e.g., improving the Service)
Consent (where required)

6. Sharing Your Data

We do NOT sell your data.

We may share your data with:

Trusted third-party service providers (e.g., hosting, analytics)
Public authorities when legally required
Other parties with your explicit consent

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

8. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccuracies in your data
Request deletion of your data
Object to or restrict certain processing
Data portability
Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at info@vinosoma.com.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes and post the updated version on our website.

12. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vinosoma ApS, Granstien 10, 6830 Nørre Nebel, Denmark